New Booking !!! Booking Open for 2024 | Lead By IFMGA/UIAGM Guides

Plan Trip     

 
Our Live Location
Lazimpat, Kathmandu, Nepal
Lead By IFMGA/UIAGM Guides
  
 
We are available 24/7
info@alpinesherpaguide.com
Whatsapp: +977-9851350048

Terms and Condition

Before booking a trek with Alpine Sherpa Guide, we kindly request you to carefully read and understand the following terms and conditions. By proceeding with the booking, you acknowledge and agree to comply with these terms and conditions.


Booking and Payment:


a) Bookings can be made through our website, via email, or by visiting our office in person.


b) To secure your booking, a deposit of at least 20% of the total trek cost is required.


c) The remaining balance must be settled at least 30 days before the trek's commencement.


d) If you are making a reservation within one week of the trek start date, the full payment is necessary at the time of booking.


e) We accept payments via bank transfer or credit/debit card.


Cancellation Policy:


a) Should you decide to cancel your trek more than 30 days before the start date, we will refund your deposit, deducting a 10% administration fee.


b) For cancellations made between 30 and 15 days before the start date, a 50% refund of the total trek cost will be issued.


c) If you cancel your trek less than 15 days before the start date, there will be no refund provided.


d) If you opt to leave the trek early, for any reason, no refund will be granted.


Health and Fitness:


a) It is crucial that you are in good physical and mental health to undertake the trek with us.


b) If you have any medical conditions or disabilities, please inform us at the time of booking.


c) We reserve the right to decline your participation in the trek if we believe it would pose a safety risk to you.


Insurance:


a) All trekkers must have comprehensive travel insurance that covers high-altitude trekking.


b) Your insurance should encompass medical expenses, emergency evacuation, and trip cancellation.


c) Proof of insurance must be provided before the trek begins.


Responsibility:


a) Alpine Sherpa Guide is not liable for any loss or damage to your personal belongings during the trek.


b) We are not responsible for any injuries or illnesses you may incur while on the trek.


c) Delays or changes to the itinerary due to weather or other circumstances beyond our control are not our responsibility.


d) While trekking with us, you are responsible for your own safety.


Itinerary Changes:


a) We reserve the right to modify the trek itinerary at any time due to unforeseen weather conditions or other factors beyond our control.


b) We will strive to provide an alternative itinerary that is suitable and rewarding.


Environmental Responsibility:


a) We are committed to responsible tourism and expect all trekkers to respect the environment and local culture throughout the journey.


b) Littering or damaging the environment in any way is strictly prohibited.


c) Please observe and honor local customs and traditions.


Complaints:


a) In the event of any concerns or complaints during the trek, please communicate them promptly to your assigned trekking guide.


b) If the issue remains unresolved, please submit your complaint in writing within 30 days after the trek's conclusion.


Governing Law:


a) These terms and conditions are governed by the laws of the country where the trek takes place.


b) Any disputes arising from these terms and conditions will be subject to the jurisdiction of the courts in the country of the trek location.


Agreement:


a) By booking a trek with Alpine Sherpa Guide, you agree to abide by these terms and conditions.


b) These terms and conditions constitute the entire agreement between you and Alpine Sherpa Guide, replacing all prior agreements, whether written or verbal.